Frequently asked questions
The practical details, answered plainly.
What the program is, who it is for, how daily delivery works, and what to expect once meals are part of your routine.
The basics
Fresh meals, customized enough to be personal.
Reboot Nutrition is built for clients who want healthy eating to fit their preferences, schedule, and goals.
Who is this for?
Reboot Nutrition is for people who care about what they eat, how it fits their day, and whether it supports the life they actually live.
It may be a fit if you want to lose weight, eat more consistently, need reliable meals for a parent, have dietary concerns such as diabetes or gluten sensitivity, or just want to make everyday eating easier.
What is Reboot Nutrition?
Launched in 2003, Reboot Nutrition is a home delivered meal service. We provide fresh meals designed by nutritionists and delivered to your doorstep.
How does the program work?
Before service begins, a nutritionist discusses your goals, preferences, dietary needs, and relevant history. Your meals are then prepared in accordance with that profile and delivered fresh in an insulated cooler each morning.
What if there are foods I do not like?
Picky eater? No problem. During enrollment we ask about ingredients and cooking styles you dislike so those items can be excluded from your program whenever possible.
Can I choose my meals?
Yes. When meal selection is available for your delivery, we send a private link to choose from approved Reboot Nutrition menu options before the cutoff.
You can also choose "Pick for me" for any meal, or do nothing and our team will continue planning your meals as usual. Options may vary by plan, delivery date, and dietary needs. Learn how meal selection works.
Who can use the 3-day trial?
The 3-day trial is for new clients only and is limited to one trial per household.
What is your cancellation policy?
Due to the highly customized nature of our fresh food nutrition programs, all sales are final. We encourage new clients to begin with the 3-day trial to make sure the program fits their needs.
What if I have a medical condition?
We can accommodate many clients with special dietary needs, but our programs are non-medical and non-diagnostic. You should advise your nutritionist of any conditions and always follow the advice of your physician or healthcare provider.
Can I speak with a nutritionist?
Yes. Calls to Reboot Nutrition are answered by people familiar with the program, and clients are assigned a nutritionist contact who can help oversee the program, monitor progress, and provide support.
How do I heat my meals?
Meals are designed to be microwaved in their own microwaveable dishes. Most meals require 1 to 3 minutes in a typical microwave on high. Conventional ovens may also be used if the meal is transferred to an oven-safe container.
What if I go out of town?
Contact us by phone, email, or text with at least three business days notice and we can suspend delivery for the days you request. Those days are added to the end of your program.
Will I be hungry?
Portion size is based on factors discussed during intake, such as height, weight, age, activity level, and goals. If you feel hungry, tell us so the program can be reviewed and adjusted.
Do I have to do the program seven days a week?
No. Many clients use meals Monday through Friday or adjust their schedule over time. Days are prepaid, and a 31-day program used five days per week lasts about six weeks.
Do I need to add or buy anything else?
No. The program is designed to be nutritionally complete, including meals, salads, vegetables, fruit, and snacks. You only need beverages, and we recommend plenty of water.
How does renewal work?
We do not automatically renew your program or charge your card without permission. Before your last paid day, our team contacts you to discuss whether you intend to continue.
Availability
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